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Frequently asked questions

Construction and materials

Mattress height: 25 cm asleep consists of: - Top cover (1 cm) - Memory Foam (3 cm) - HyperSupport (2 cm) - HR Comfort Foam (10 cm) - asleep Base Foam (10 cm) - Non-slip bottom cover layer Densities HyperSupport: D60 Memory Foam: D45 HR Comfort Foam: D30 Cover composition Top/white side: 19% lyocell (Tencel) / 19% viscose / 62% polyester Non-slip underside: 100% polyester

Sizes and weights

80x190x25 cm (17 kg) 80x200x25 cm (18 kg) 80x210x25 cm (19 kg) 80x220x25 cm (20 kg) 90x190x25 cm (18 kg) 90x200x25 cm (20 kg) 90x210x25 cm (21 kg) 90x220x25 cm (22 kg) 100x200x25 cm (23 kg) 100x210x25 cm (24 kg) 100x220x25 cm (26 kg) 120x190x25 cm (24 kg) 120x200x25 cm (25 kg) 140x190x25 cm (28 kg) 140x200x25 cm (29 kg) 160x190x25 cm (30 kg) 160x200x25 cm (32 kg) 160x210x25 cm (34 kg) 160x220x25 cm (35 kg) 180x200x25 cm (36 kg) 180x210x25 cm (38 kg) 180x220x25 cm (40 kg) 200x200x25 cm (40 kg)

120-night free trial

We're confident in asleep's quality, so we give you 120 nights to try the mattress at home with no risk. You'll have plenty of time to adjust to your new mattress, find the configuration that suits you best and decide whether asleep is right for you. If you're not completely satisfied within 120 nights, simply contact us. We'll collect the mattress from your home free of charge and refund the full amount you paid. The 120-night trial is available once per customer and applies to the first asleep mattress order. Full trial and return terms can be found in our returns policy.

I'm choosing between two single mattresses and one double mattress

If you choose two single mattresses, each will have its own cover, so you may feel a gap between them. A double asleep mattress is made as one mattress, while the firmness of each side can still be adjusted individually. Prefer it firmer while your partner likes it softer? There's no need to compromise — each of you can choose the comfort that suits you best.

Can you take away my old mattress?

We currently don't offer an old mattress removal service. The asleep mattress is delivered compactly packed in a box, so no specialised furniture transport is required. We recommend arranging bulky waste collection for your old mattress or taking it to your nearest bulky waste collection site. Check your local waste management provider's website for collection conditions and the nearest location.

Washable cover

The asleep mattress cover is removable. The white top section with TENCEL™ can be washed at 40°C. Cover composition Top / white section: 19% lyocell (TENCEL™) / 19% viscose / 62% polyester Non-slip bottom section: 100% polyester Important! Always follow the care instructions on the cover label before washing.

Suitable for all bed types

asleep is a versatile mattress. It is suitable for slatted bases, solid bases, boxspring beds and adjustable bed bases. The most important thing is that the base is stable and in good condition. Make sure your current bed base is in good condition and shows no signs of: • sagging • unevenness • damaged or worn parts Your bed base can have a significant impact on the comfort and sleep quality of your new asleep mattress.

6 firmness levels in one

Below you can see the 6 mattress firmness options:

Six mattress firmness options
Can I sleep on asleep straight away?

After unpacking, the asleep mattress may need up to 48 hours to fully regain its shape. However, you can sleep on it straight away! Please also pay attention to your bed base. It should be in good condition — flat, stable, free from sagging and without signs of wear. The condition of your bed base can have a significant impact on the comfort of your new asleep mattress.

Can I choose a delivery date?

Yes. During checkout, you can use the delivery calendar to select your preferred shipping date.